Yes, you can re-order Tabs as per your organization requirement. Goto Setup >Tab Settings > Organize Tabs. Now, edit a particular module to change the display name of a tab. For more refer Tab Settings
You can edit both the pre-defined and the custom widgets. The only exception being the URL value of the pre-defined widgets, which cannot be edited. To edit a widget: Rollover your mouse on a widget to highlight the edit option. Click Edit. In the ...
The Customer Support Portal is designed with a Right Side Customization panel in which you can add sections based on your needs. Moreover, you are provided with a default section which is pre-defined as Contact Info. This Section can be edited to ...
Display Name is the name which is displayed in-front of your From ID. For example the FROM ID is like "Zoho Support <support@zohosupport.com>" if you set "Zoho Support" as your display name.