Can I customize Notification Alert e-mail template?
Yes, you can customize the Notification Alert template.
Goto Setup > Notification settings >Notification Rules > click Customize Template link to make the changes.
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How can I customize default e-mail templates?
To customize default e-mail templates, Goto Setup> Templates > Email Templates > edit the template and make changes > Click Save. For more refer Templates
Can I insert image in Email Template?
Yes, you can insert images in E-mail template. Select insert image icon while creating Email template. Refer email template.
Can I change a Support Reps e-mail address?
Certainly, a Support Agents email address can be changed. However, it has to be changed by the individual Support Agent only. To change the e-mail address, Goto Setup > Personal Settings > My Zoho Account > Click Email Address, add new e-mail ID. ...
My Support Agent did not receive invitation e-mail
If your Support Rep did not receive the invitation e-mail to join your organization, you can re-invite the Support Rep. Goto Setup > Admin Settings > Support Reps > Select a Support Agent > Click Re-Invite button. This triggers another invitation ...
How do I insert values from my Request form in Email Template?
When creating a new e-mail template, select the module from Available Merge Fields, which lists the available fields in that module. Select a field to populate Copy Merge Field Value. Copy the html code and paste it in the E-mail template body and ...