Can I restrict departments for Customer Portal Users?
No, it is not possible to restrict a particular Departments for selected Customer Portal users.
Once a Department is made "Public", all Customer Portal users can access that particular Department.
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How can I hide, restrict fields in Customer Portal?
To hide/restrict fields in Request Form in Customer Portal, Goto Setup > Admin Settings > Field Level Security >select Portal as profile and enable/dis-able fields that would you like to show up in Request Form.
Can I restrict solutions only for Customer Portal logged in users?
Yes, you can restrict this option when you add a solution. Choose between the two options in Public for more restrictions. Refer Add Solutions for more help.
How do I add my Customers as Portal Users?
You can add your customers as Portal Users in two different ways. Just open an added contact and click Add Portal User. Or 2. Goto Setup > Customer Portal Settings > Add Portal User. Refer this Link for more details.
How to de-activate a Customer Portal User?
To de-activate Customer Portal User, Goto Setup > Customer Portal Settings > Customer Portal Users. The list of Portal Users who have been added would be displayed. Select the user you intend to de-activate and click Deactivate Portal User.
How do I add Customer Portal for my organization?
Customer Portal is automatically enabled if you add Portal Users. To add portal users: Goto Setup > Customer Portal Settings > Customer Portal User > Add Portal User. Also, you can add a contact as portal user. Just open an added contact and click ...