How can I edit a Section in the Portal?
You can edit both pre-defined and custom section according to your needs.
To edit a section, please do the following,
- Click the Edit pen following the Section Name you intend to edit.
- In the Edit Section window, make the necessary changes to the Section Name, Description(if a custom section) and display preferences.
- Click Save.
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The Customer Support Portal is a dedicated support area that allows your customers who wish not to contact the helpdesk due to reasons like long call queue and delayed e-mail response.