What happens when the Portal access setting is set to "Only Registered Customers"?

What happens when the Portal access setting is set to "Only Registered Customers"?

When the portal access is set to "Only Registered Customers", 

  • The customer portal URL redirects the customer to the Zoho Support login page. The entire portal is accessible only if the customer registers and logs into the account.

  • The customer once logged in, can submit and track requests and also access knowledgebase.

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