What is the EMAIL ID in Mail Server Settings
Email ID is your POP account email address. It can be like support@yourdomain.com or sales@yourdomain.com, etc
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Can I specify multiple support email address for a single department?
Yes, you can configure multiple Email Address to the same Department. While adding Mail Account under Mail Server Settings, associate the Department name. For example, you can associate xyz@zohocorp.com & abc@zohocorp.com to a single Department, so ...
What does the Display Name mean in Mail Server Settings?
Display Name is the name which is displayed in-front of your From ID. For example the FROM ID is like "Zoho Support <support@zohosupport.com>" if you set "Zoho Support" as your display name.
Can I change a Support Reps e-mail address?
Certainly, a Support Agents email address can be changed. However, it has to be changed by the individual Support Agent only. To change the e-mail address, Goto Setup > Personal Settings > My Zoho Account > Click Email Address, add new e-mail ID. ...
Where can I specify the support email address for a particular department?
To configure Support Email Address to a Department, you have to setup Mail Server for that Department. As soon as Department is created (Goto Setup > Admin Settings > Mail Server Settings >Create Mail Account) associate the Department to setup Email ...
How can I setup Mail Server in my Zoho Support account?
To add mail account, you need Mail Server details such as mail account, user name, password, port, incoming/outgoing server, etc. Typically this information is available with your IT or System Admin department. For more help click here Mail Sever ...