Can I create multiple tasks for a request and assign them to different support reps?

Can I create multiple tasks for a request and assign them to different support reps?

Yes, you can create tasks to complete specific requests related to requests. You can also create multiple tasks and assign it to various support rep so that they can work on different issues of a request simultaneously, considerably reducing the response time.

To know more about adding a task pertaining to a request, please refer to this link. 


 

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