test review

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• Can I alert support agent when a request is sent for review?

  Yes, to enable this option, Goto Setup > Notification Settings > Notification rules >enable the option as required. For more, please refer Notification Rules.

• Can I capture requests directly from my website?

  Yes, you can capture requests directly from your company's website. Zoho Support allows you to build web-to-request form following which you can edit the HTML source in your favorite editor, test them thoroughly and publish in your website. To learn ...