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Can I associate a Workfllow Alert or Task or an Assignment value to multiple Workflow Rules ?
Yes, you can associate a Workflow Alert or Workflow Task or Workflow Assignment Value to multiple Workflow Rules.
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Can I capture requests directly from my website?
Yes, you can capture requests directly from your company's website. Zoho Support allows you to build web-to-request form following which you can edit the HTML source in your favorite editor, test them thoroughly and publish in your website. To learn ...
Can I have a Workflow Rule without Alerts, Tasks & Assignment Values ?
Yes. You can have a workflow rule without Alerts, Tasks and Assignment Values, but remember that no action will be performed when the workflow is executed. So it is important to associate a Workflow Alert or Task or Assignment Value for each Workflow ...
What is Workflow ?
Workflow helps you automate your support process. With workflow, you can assign tickets based on set criteria, set due dates based on priority, create task, send notifications & update fields. Repeated work which are carried out manually can be ...