Can I delete the Department?
No, you cannot delete a Department. Instead you can edit & change the Department name.
Or
To stop fetching e-mails to that Department,
Goto Setup > Admin Settings > Mail Server Settings >Stop Fetching for the Mail account associated with that Department.
Related Articles
Can I move request from one Department to another Department
Sorry, currently you cannot move Requests from one Department to another Department on the fly. You have to forward the request to another Department.
What is a Department?
Departments are the various divisions in your organization. For example, Sales, Support, IT, HR, Admin, Finance can be considered as separate departments. For each department you can specify the support agents, configure separate support email ...
Is it mandatory to have a department?
No, not necessary. Zoho Support creates a default Department as General. You can setup Mail Server settings for the default Department or create your own Department. Refer the below links for more: Mail Server Settings Department
Can I delete a pre-defined Widget?
You cannot delete a pre-defined widget from the customer home page. Please note that you cannot only delete the custom widgets. To delete a custom widget: Rollover your mouse on a custom widget to highlight the Delete option. Click Delete and confirm ...
I am unable to Delete a Section.
You can delete only a custom section and not the pre-defined section. Please check the section you are trying to delete. To delete a custom section, do the following: Click the Delete bucket following the Section Name you intend to delete. Confirm ...