How can I change the password for my account?

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• What user name & password should I give when setting up Mail Server Mail Account?

  The user name and password is your POP account user name and password. This information is available with your IT or System Admin team. Note: Please do not give your Zoho account user name & password.

• Can I change a Support Reps e-mail address?

  Certainly, a Support Agents email address can be changed. However, it has to be changed by the individual Support Agent only. To change the e-mail address, Goto Setup > Personal Settings > My Zoho Account > Click Email Address, add new e-mail ID. ...

• How can I setup Mail Server in my Zoho Support account?

  To add mail account, you need Mail Server details such as mail account, user name, password, port, incoming/outgoing server, etc. Typically this information is available with your IT or System Admin department. For more help click here Mail Sever ...

• Is it possible to change my Portal URL?

  Yes, you can change your Portal URL. Goto Setup > Admin Settings >Change Portal URL and re-name the portal

• Can I change the display order of the Widgets and Sections?

  You can customize the order in which the sections and the widget are to be displayed in the Customer Portal Home Page. Just drag and drop the sections/widgets according to your needs. Click Preview to see the change and click Save.